Airports in chaos: Who is at fault?

There are calls for the CEO of the National Air Traffic Services to resign after 2,000 flights were hit by a technical error.

'It's worse than a dog motel,' says one passenger spending a second night sleeping on the floor at Heathrow Airport.

Sky's Phoebe Southworth explains what has gone wrong, and who could be to blame.

#travel #uk #skynews

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