Smarter Service Starts with Smarter Support
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Smarter Service Starts with Smarter Support
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Service challenges are often the same everywhere: complex equipment, growing fleets, and the need to solve problems quickly.
To help technicians work more efficiently, SANY developed hashtag#SANVIST, an AI-powered service assistant.
In Thailand, SANVIST supported a local technician in diagnosing an excavator engine shutdown, guiding fault analysis step by step and connecting remote experts when needed. Real-time translation helped teams collaborate more effectively across regions.
For SANY, digitalization is not just about smarter machines - it's also about smarter service.
#SANYTech #NoMoreWaiting #SmartService
To help technicians work more efficiently, SANY developed hashtag#SANVIST, an AI-powered service assistant.
In Thailand, SANVIST supported a local technician in diagnosing an excavator engine shutdown, guiding fault analysis step by step and connecting remote experts when needed. Real-time translation helped teams collaborate more effectively across regions.
For SANY, digitalization is not just about smarter machines - it's also about smarter service.
#SANYTech #NoMoreWaiting #SmartService
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