Orchestrate supply chains with Manhattan Transportation Planner in Gemini | Google Cloud

Featured in this video: Manhattan Associates’ Transportation Planner AI Agent (Manhattan Transportation Planner) in Gemini Executive summary: Modern supply chain management requires real-time coordination to prevent logistics disruptions from affecting customer commitments.

By partnering with Google Cloud, Manhattan Associates has introduced the Manhattan Transportation Planner in Gemini—an AI teammate designed to orchestrate transportation management. Accessible directly within Gemini, this agent proactively identifies shipment issues (such as carrier breakdowns or weather delays), provides instant data-driven alternative routing recommendations, and allows logistics coordinators to execute immediate corrective actions with simple conversational commands.

Challenge: Supply chain planners are constantly fighting fires caused by unforeseen disruptions—including carrier breakdowns, route delays, and terminal bottlenecks. Identifying these issues traditionally requires digging through multiple tracking dashboards and carrier notifications. Once a problem is found, manual negotiation and retendering to alternative carriers takes hours of phone calls and emails, risking missed delivery commitments and high operational costs. Solution: Integrated securely inside Gemini, the Manhattan Transportation Planner acts as an active AI assistant that constantly monitors shipments.

The agent empowers logistics teams to: Receive proactive notifications: Spot critical logistical issues (like carrier breakdowns on the Atlanta-Boston lane or hub weather delays in Dallas) the second they occur. Access automated alternatives: Instantly analyze routing guides to surface alternative truckload carriers (e.g., Schneider, Landstar, R+L Carriers) with real-time ETAs and pricing implications (+% vs current rate).

Take immediate, conversational action: Direct the agent to retender the shipment (e.g., "Go with Option A") to instantly recall tenders from the disrupted carrier, assign the new provider, and enable real-time transit tracking. Result: With the Manhattan Transportation Planner in Gemini, logistics teams no longer waste time searching for status updates or manually re-routing freight. By automating risk detection and resolution, enterprises can resolve shipping issues instantly, deliver with maximum operational efficiency, and protect critical customer delivery dates—proving that any process or project can be optimized with secure, purpose-built AI agents in Gemini. Highlights and key takeaways from our demo: → Proactive threat detection: Identifies carrier disruptions and hub delays before they escalate into late deliveries. → Instantly optimized rerouting: Leverages your existing routing guides to compare carrier rates, ETAs, and transportation modes. → Conversational execution: Recalls tenders, re-assigns carriers, and restarts live tracking with a single prompt. Google Cloud products used: Gemini, Google Cloud Marketplace, Manhattan Transportation Planner Agent