New Way Now: How vivo leads mobile AI innovation with Google Cloud Consulting

Featured in this video: Min Chen, Senior Director of AI Engineering at vivo. Executive summary: Learn how vivo, a global tech company specializing in smartphones and smart devices, partnered with Google Cloud Consulting to lead the smartphone industry in mobile AI. Min Chen, Senior Director of AI Engineering at vivo, explains how the team overcame challenges in multilingual support, unified global access, and security compliance. By utilizing Vertex AI as their core intelligence layer, fine-tuning Gemini Flash models for underrepresented languages, and leveraging Cloud Run for rapid container deployment, vivo built a scalable, repeatable AI delivery system. Discover how Google Cloud Consulting’s hands-on guidance and LLM-as-a-judge evaluation framework helped vivo replace manual reviews with automated measurements, saving weeks of research and accelerating global rollouts.

Challenge: vivo needed to deliver unified global access, consistent security and compliance, and multilingual AI support across underrepresented languages. Additionally, the engineering team required robust AI models that could be rapidly and constantly iterated on without slow, manual performance reviews.

Solution: Partnering with Google Cloud Consulting, vivo co-designed a robust architecture using Vertex AI as its core intelligence layer and Cloud Run for rapid containerized deployment. The team fine-tuned Gemini Flash models to support underrepresented languages and implemented an LLM-as-a-judge evaluation framework guided by Google Cloud Consulting to automate model performance testing.

Results: By standardizing on Google Cloud, vivo turned one-off projects into a repeatable delivery system, saving weeks of research and significantly shortening the timeline from concept to production. The partnership established automated systematic measurements, empowering vivo with a strong architectural foundation to lead the mobile AI industry.

Key takeaways and highlights from our interview with Min Chen, Senior Director of AI Engineering at vivo: → “vivo is a tech company ranging from smartphones to smart devices... Our mission is to build a bridge between people and the digital world.” → “Before Google Cloud Consulting, we faced challenges of multilingual support, unified global access, and inconsistent security and compliance. We also needed robust support of AI models we could iterate on rapidly and constantly.” → “We chose Google Cloud Consulting for their deep expertise in turning complex AI ideas into production-ready solutions. Their hands-on guidance helped co-design our architecture, navigate tech trade-offs, and validate deployment patterns, saving us weeks of research and shortening our timeline from concept to production.” → “Vertex AI serves as our core intelligence layer. We fine-tuned Gemini Flash models to support underrepresented languages. We leveraged Cloud Run for rapid containerized deployment.” → “Beyond infrastructure, the partnership delivered ongoing knowledge transfer by introducing the LLM-as-a-judge evaluation framework. Google Cloud Consulting helped us replace manual reviews with automated systematic measurements of model performance.” → “Standardizing on Google Cloud made us much more agile. We turned one-off projects into a repeatable delivery system, shortening our path to global rollouts. We built a strong architectural foundation. vivo has a new way to lead the smartphone industry in mobile AI.”

Learn more→ Google Cloud Consulting: https://goo.gle/4gYrF2