How Accenture deploys autonomous AI search for thousands of employees with Google Cloud Consulting

Featured in this video: Tom Mahaffey, Chief Data Strategist with Accenture Strategy, Architecture, and Innovation Group.

Executive summary: Learn how Accenture, a global consulting giant with 780,000 employees in 120 countries, partnered with Google Cloud Consulting to pioneer a new era of enterprise reinvention. Tom Mahaffey, Chief Data Strategist, explains how the company tackled the massive task of optimizing internal search across 650 gigabytes of highly unstructured enterprise data, including PDFs, Word documents, and text files. By exposing Gemini Enterprise to this vast data lake, Accenture co-developed a fully functional search and conversation agent in just two hours with zero custom code. Discover how the Google Cloud Consulting team provided the architectural support needed to build, manage, and secure long-running autonomous agents in a single platform. This partnership enables Accenture to deliver 12% better search results to its global workforce, saving time and money while scaling client satisfaction and agentic innovation in real-time.

Challenge: Managing internal search across 650 gigabytes of unstructured files, including PDFs and Word documents, was highly complex for Accenture's massive global base of 780,000 employees. They needed a secure, efficient way to index this content and deploy intelligent search capabilities without lengthy custom development cycles.
Solution: Partnering with Google Cloud Consulting, Accenture deployed Gemini Enterprise to harvest and index its entire 650GB corpus of unstructured data. Within just two hours of decision-making, they successfully built and ran a fully functional conversational search agent, establishing a robust platform to register, manage, and secure autonomous agents in a single location.

Results: The collaboration delivered 12% better search results, as measured by humans, with zero custom code and very little development effort. By utilizing Google Cloud Consulting and Gemini Enterprise, Accenture has dramatically accelerated employee search efficiency, created multi-platform autonomous agents, and established a modern foundation for scaling enterprise reinvention globally.

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