New Way Now: Wipro scales agentic AI for 15,000 associates with Google Cloud Consulting

Featured in this video: Kenny Kesar, Global CIO at Wipro.

Executive summary: Learn how Wipro, an $11 billion global services integrator, partnered with Google Cloud Consulting to build a fully agentic system of engagement that redefines corporate computing. Kenny Kesar, Global CIO at Wipro, explains how Wipro operates as its own internal incubator—pioneering and validating AI solutions before taking them to enterprise clients. By deploying Gemini Enterprise to 15,000 associates and leveraging Vertex AI, Wipro built an orchestrated framework of 90 autonomous agents that transitions traditional desktop interfaces to a natural language system of engagement. Discover how Google Cloud Consulting provided crucial insights into applied technology and process orchestration, enabling Wipro to achieve tangible business value and scale agentic AI without running costly, failed experiments.

Challenge: As a global services integrator, Wipro wanted to transition enterprise desktop interaction away from complex, traditional interfaces toward an intuitive, natural language system. However, without proper process orchestration and applied tech insights, enterprise AI initiatives risk becoming costly, uncoordinated experiments that fail to deliver real-world business value.

Solution: Partnering with Google Cloud Consulting, Wipro acted as its own internal incubator, deploying Gemini Enterprise across 15,000 associates. Utilizing Vertex AI and Google Cloud Consulting’s expertise in process orchestration, Wipro architected a fully agentic system powered by 90 orchestrated autonomous agents to handle complex workflows through natural language.

Results: Wipro successfully transformed its internal desktop experience, establishing a proven, scalable reference model for enterprise clients. By combining Gemini Enterprise with 90 orchestrated agents, Wipro streamlined corporate computing while ensuring every AI initiative delivers measurable value rather than becoming an expensive experiment.

Key takeaways and highlights from our interview with Kenny Kesar, Global CIO at Wipro:

→ “We see the future of computing to be simple and intuitive where every time you interact with a desktop, it gets smarter.”

→ “Wipro is a global services integrator based out of India. Our mission is to be consulting led and AI powered.”

→ “We're working with Google, the Google consulting team to incubate solutions that we take to our customers and we pioneer them. If we're conceiving
a solution, we want to make sure that we as an 11 billion business incubate that solution and if we can run it, we are our own reference.”

→ “We created a system of engagement that's fully agentic in nature. It runs on a framework of about 90 agents that are orchestrated. We've adopted Gemini Enterprise in a big way. We've rolled it out across 15,000 of our associates.”

→ “We're harnessing the power of autonomous agent, the true agentic architecture, you know, that comes with Vertex AI and we're working with Google consulting on a number of these groundbreaking initiatives.”

→ “The biggest asset that we get from Google consulting is insights into applied tech. If you don't have the right process orchestration, AI becomes a very very expensive experiment. I do not want to have these expensive experiments that don't go anywhere.”

→ “With Google Cloud Consulting, Wipro is creating a new way for the system of engagement and it's going to redefine the way you interact with your computer endpoint.”

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